Right of withdrawal for the sale of goods
Right of withdrawal for the sale of goods
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.)
Cancellation Policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered in a single shipment;
To exercise your right of withdrawal, you must inform us (Hanno Gorbani GmbH, Am Birkenweg 40, 64397 Modautal, Phone no.: 06167-3209821, E-mail address: hanno@hannogorbani.com) by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, but it is not mandatory.
You can also exercise your right of withdrawal online by using the correspondingly designated button ("Cancel contract" or similar) on our website (www.hannogorbani.com). If you use this online function, we will send you an acknowledgement of receipt (e.g. by e-mail) without delay on a durable medium, including information on the content of the withdrawal declaration as well as the date and time of its receipt.
You can also fill out and submit the sample withdrawal form or another clear declaration electronically on our website (www.hannogorbani.com). If you make use of this option, we will confirm receipt of such a withdrawal to you without delay (e.g. by e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us or to Global-Fulfill c/o Hanno Gorbani GmbH, Schmiedekoppel 23, 23847 Kastorf, without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Reasons for exclusion or expiry
The right of withdrawal does not exist for contracts
- for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to deteriorate or expire rapidly;
- for the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract, and the actual value of which is dependent on fluctuations in the market which the trader cannot influence;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are not suitable for return for health protection or hygiene reasons if their seal was removed after delivery;
- for the supply of goods if they have been inseparably mixed with other items after delivery due to their nature;
- for the supply of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.
Sample withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To Hanno Gorbani GmbH, Am Birkenweg 40, 64397 Modautal, E-mail address: hanno@hannogorbani.com :
- I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if notified on paper)
- Date
(*) Delete as appropriate.
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.)
Cancellation Policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered in a single shipment;
To exercise your right of withdrawal, you must inform us (Hanno Gorbani GmbH, Am Birkenweg 40, 64397 Modautal, Phone no.: 06167-3209821, E-mail address: hanno@hannogorbani.com) by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, but it is not mandatory.
You can also exercise your right of withdrawal online by using the correspondingly designated button ("Cancel contract" or similar) on our website (www.hannogorbani.com). If you use this online function, we will send you an acknowledgement of receipt (e.g. by e-mail) without delay on a durable medium, including information on the content of the withdrawal declaration as well as the date and time of its receipt.
You can also fill out and submit the sample withdrawal form or another clear declaration electronically on our website (www.hannogorbani.com). If you make use of this option, we will confirm receipt of such a withdrawal to you without delay (e.g. by e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us or to Global-Fulfill c/o Hanno Gorbani GmbH, Schmiedekoppel 23, 23847 Kastorf, without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Reasons for exclusion or expiry
The right of withdrawal does not exist for contracts
- for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to deteriorate or expire rapidly;
- for the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract, and the actual value of which is dependent on fluctuations in the market which the trader cannot influence;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are not suitable for return for health protection or hygiene reasons if their seal was removed after delivery;
- for the supply of goods if they have been inseparably mixed with other items after delivery due to their nature;
- for the supply of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.
Sample withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To Hanno Gorbani GmbH, Am Birkenweg 40, 64397 Modautal, E-mail address: hanno@hannogorbani.com :
- I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if notified on paper)
- Date
(*) Delete as appropriate.
